HomePro Brand Builder

Refund Policy

Effective September 1, 2026. Last updated September 30, 2026.

30-day money-back guarantee on everything we sell. If it is not worth what you paid, email us within 30 days of purchase and we will refund you. For the Business Builder Membership seven-day trial, the 30-day window begins on the first paid $499 charge, not when your free trial starts. You do not have to finish the course, and you do not have to explain yourself.

What is covered

The guarantee applies to everything we sell:

  • the Business Blueprint course bundles and individual courses;
  • the Business Builder Membership;
  • the one-hour online marketing audit;
  • any other digital product we offer.

How to request a refund

Email [email protected] from the address you bought with, and put "Refund" in the subject line. Tell us what you bought. That is all we need.

You can also call us on +1 (903) 505-5758, but email gives us a record and is usually faster.

How long it takes

  • We reply within 2 business days.
  • We issue the refund within 5 business days of approving it.
  • Your bank or card issuer then takes its own time to post it, usually 5 to 10 business days.

Refunds go back to the original payment method. We cannot refund to a different card or account.

What happens to your access

When a refund is issued, access to the refunded course, bundle or membership ends. Any PDF guide you already downloaded is yours to keep, but the licence to use our material commercially ends with the refund.

Memberships

The Business Builder Membership includes a seven-day free trial for new members. A card is required, but we charge $0 when you start. Full membership access and setup begin that day. Your first $499 charge is scheduled after the seven-day trial, then $499 monthly until canceled. Cancel before the first charge and you owe $0. There is no contract, and you can cancel any time from inside the member portal, or by emailing us.

  • Within 30 days of your first paid membership charge: cancel and ask for a refund and we will refund that first payment in full. The free trial does not shorten this window.
  • After 30 days: cancelling stops the next payment. We do not refund months that have already run, and your access continues until the end of the period you have paid for.

We will never make you call to cancel, and we will not put you through a retention script.

The audit call

The one-hour audit is refundable in full any time before the call takes place. Once the call has happened, the work is done and it is no longer refundable — but if you sat through it and felt it was not worth the money, email us and we will make it right.

The honest limits

We will decline a refund where someone has clearly abused the guarantee — for example, buying, bulk-downloading every guide, refunding, and then buying again under a different address. This is rare, and we will always tell you plainly if we think it applies rather than quietly ignoring you.

Refunds are not a substitute for support. If something simply is not working — a login that fails, a PDF that will not open — email us first. We would much rather fix it.

Chargebacks

If something has gone wrong, please email us before contacting your bank. A chargeback costs us a fee and takes months to resolve, and we can almost always sort it out the same week. We have never refused a good-faith refund request.

Changes to this policy

If we change this policy, the date at the top of this page changes with it. The policy that applies to your purchase is the one in force on the day you bought.

Contact us

HomePro Brand Builder

401 W Business 190, Copperas Cove, TX 76522

Email: [email protected]

Phone: +1 (903) 505-5758

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